My Insurance

As one of our policyholders, you can:


  • Buy a new policy or the same policy again without having to re-key your personal details (Annual Multi-trip policies only)
  • Get another copy of your insurance and policy documents
  • Get a claims form pre-filled with the details we already hold for you
  • Cancel your policy within the 14 day cooling off period
  • Ask us to change your policy details

To do this, you must be the policyholder, and you will need your existing policy number, last name and date of birth. For your security and protection, any changes you request must be cross-verified by you. To do this you will need to click on a special link that we send you by email when you request a change. You must click on this link within 24 hours or the change request will expire for security reasons.

If you have changed your e-mail address since you took out permanent tsb Travel Insurance, contact us.

Select from the options below:-


If you can't find what you're looking for or you are not sure how to proceed, please contact our Customer Service team who will be able to assist you.